Intake · liveCase GR-0398
Grievance received
“My laptop rebooted mid-task.”
Resolved: After a reboot, every session comes back on the same conversation.
mai Complaints Department · Window 3 · Est. the day your terminal died
Every gripe, resolved.
Bring us your developer grievance. The clerk stamps it RESOLVED with the feature that already fixed it. She has never lost.
NOW SERVING0398
Tap the machine to take a number.
Window 3 · Open 24 hours · Staffed by Brenda
State your grievance.
Brenda has worked Window 3 since the first terminal crashed. She has heard every developer complaint there is, and stamped every one of them the same way.
The Department has never once failed to resolve a complaint. The Department finds this suspicious too.
WINDOW 3
Next.
Pink copy · ResolutionGR-—
Your grievance
RESOLVED by mai
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Grievance hotlineExt. 3
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Hold music: Greensleeves (traditional, public domain), performed by a very small synthesiser.
Notice board · Do not remove pins
Grievances on file.
A selection of complaints received this year. Every one of them was stamped the same way.
“My laptop rebooted mid-task and took four agents with it.”
— backend developer, 3rd floor
RESOLVED Sessions survive reboots. After a reboot, every session comes back on the same conversation.
“My agent forgot everything after compaction. Including my name.”
— staff engineer, introduced himself twice
RESOLVED The Brain remembers. What you teach one session, every session knows.
“I have 14 terminal tabs and no idea which agent is doing what.”
— senior developer, 14 tabs deep
RESOLVED Colour-coded, at a glance. Red is waiting for you. Amber is working. Green is idle.
“I closed the terminal and it lost my session. And my afternoon.”
— developer, formerly productive
RESOLVED Sessions persist. Closing the browser or restarting mai never stops a session.
“I can't see what my tokens cost until the invoice arrives.”
— team lead, accounts-adjacent
RESOLVED Every token on the record. Every token measured at the wire, per session.
“Two agents edited the same file. Neither apologised.”
— maintainer, visibly tired
RESOLVED The Hive. Parallel git worktrees. Nobody writes over anybody.
“My agent asked me a question at 12:05. I found out at 18:00.”
— developer, returned from lunch
RESOLVED Desktop, web and phone. It turns red when it needs you. Answer from your phone.
“My agent asked me to paste my API key into the chat. So I did.”
— developer, rotating keys
RESOLVED Keys it can use, never read. A session never asks for an API key in the chat.
“I was told I must use one model. Forever.”
— architect, no longer consulted
RESOLVED Model-agnostic. Claude, ChatGPT, Gemini, DeepSeek, Ollama — your pick.
“Nobody reviews the code my agents write. Including me.”
— reviewer, allegedly
RESOLVED Built, reviewed, shipped. The Hive reviews before it ships.
Form GR-9 · Schedule of remediesWindow 4
The resolution is called mai.
One workspace for a whole fleet of AI coding agents. Sessions that survive reboots, every token on the record, the Hive building, reviewing and shipping in parallel worktrees. Desktop, web and phone. Any model.
Fees payable to the Department
| Remedy | Terms |
|---|---|
| mai Personal | Two weeks free, no card. Then €5/mo for 3 months, then €20/mo. |
| mai Team | €50 per seat per month, minimum 5 seats. 50% off the first 3 months. |
Next stops on the mai ring
You are at stop 19 of 32. Follow the arrows and you loop back here; the third card is a wild card, dealt fresh every visit.
- Stop 20mai.tradingAlways up and to the right.Not a security. Definitely a buy.Next stop
- Stop 21mai.adThis page is an ad.We made exactly one ad. This is it.Skip ahead
- Wild card · stop 24mai.collegeMajor in shipping.Tuition: €5/mo. No dropouts, just reboots.Take a detour
Other departments
Same mai. Different window.
- mai.couponsA real coupon. Real scissors. Real mai.
- mai.walesDive 1,000,000 tokens deep.
- mai.blackBring a flashlight.
- mai.giftWrap a terminal for someone you love.
- mai.移动Your agents, in your pocket.
- mai.ninjaAgents you never see working.
- mai.picturesNow showing: your terminal.
- mai.fyiA memo you should read.
- mai.pizzaBuild your own. Extra agents.
- mai.futbolThe starting eleven is a fleet.
- mai.christmas24 doors. 24 features.
- mai.toysCollect the whole fleet.
- mai.armyBoot camp for your Hive.
- mai.reisenDestinations: everywhere your code runs.
- mai.democratPaid for by the Committee to Elect mai.
- mai.republicanPaid for by the Committee to Elect mai.
- mai.kimThe people's terminal never sleeps.
- mai.churchSunday service: every day, 24/7.
- mai.tradingNot a security. Definitely a buy.
- mai.adWe made exactly one ad. This is it.
- mai.observerExtra! Extra! Terminal survives reboot.
- mai.actorNow casting: a whole fleet.
- mai.collegeTuition: €5/mo. No dropouts, just reboots.
- mai.danceParallel moves, zero collisions.
- mai.enterprisesContact sales. Or just buy it.
- mai.fishCaught today. Still running tomorrow.
- mai.givesThe telethon for tired terminals.
- mai.lgbtOut of the terminal, proud of the fleet.
- mai.partsPart no. MAI-001: one terminal, fits all.
- mai.rentalsMonthly rates, no damage deposit.
- mai.shikshaCoaching for agents. 100% selection.